GROUND LEVEL

Support

Ground LEVEL is a private, internal employee application for Direct Rate and LEVEL team members.

Get help

If you have a question or need assistance with the Ground LEVEL app, email us and a member of our team will get back to you:

support@directrateusa.com

Employees can also reach support from inside the app after signing in.

Access

Ground LEVEL is available only to authorized Direct Rate and LEVEL employees and requires a work account to sign in. It is not a public or consumer application.

Privacy

See our Privacy Policy for how we handle your information. To request access, correction or deletion, use Privacy and Data Requests.

© 2026 Direct Rate, LLC. All rights reserved.